Hailing from East Rockaway, New York, Marc Rovner serves as general counsel and business development director for BETA Abstract, LLC, a multimillion-dollar title insurance company. An accomplished attorney known for providing attentive customer service, Marc Rovner has won consecutive years of Client Distinction awards from Lawyers.com and Martindale.com for earning perfect 5.0 review ratings from clients.
Martindale-Hubbell offers two ways for attorneys to receive reviews and ratings to market their services. Peer review ratings are completed by other attorneys, and client review ratings come from individual consumers who have used an attorney’s services. The client review ratings give potential clients a sense of the attorney’s customer service level.
To review an attorney, past clients anonymously answer questions, such as “Would you recommend the services of the attorney or law firm?” They also have the chance to rate the attorney’s communication ability, responsiveness, customer service, and value on a scale of 1 to 5. The surveys, which take about five minutes to complete, are available by clicking on the review link on the attorney’s Martindale profile page.
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